Frequently Asked Questions
We couldn’t be happier! Please get in touch with us to say hi and tell us about your project. We’ll be sending through more information about our services, and if we are made for each other we will book your project once the contract has been signed and the deposit has been paid. Email veronica@loveandmiami.com for more information.
Yes, to start any project, we require an upfront and non-refundable deposit of 50% to secure your spot in the design queue.
We require a deposit of 50% before we start working together and the remaining 50% is invoiced mid-project. Since no two projects are the same, and in some cases, we might allow for a different payment plan that suits both parties.
Absolutely not! While we love working with local businesses, we actually work with businesses all over the world. We have previously worked for clients in Canada, France, Japan, Russia and Puerto Rico. So, wherever you are based, you can rest assured that we can offer our professional service and reliable communications.
We work with everyone from small startups, established local businesses, schools, charities, local authorities, nationwide companies, international brands and even other web design agencies. We bring the same set of skills to each project and deliver the same level of dedication and professionalism.
Yes! In fact, around 50% of our work comes through other marketing agencies in the United States. We’re happy to act as a White label company, and equally happy to attend client meetings and sit in with your team throughout the project. Email veronica@loveandmiami.com for more information.
A branding project takes on average 2/3 weeks depending on complexity, while a 4 page website design can take 2 to 6 weeks. Every project is different so if you have a deadline, please let us know when you get in touch.
These two terms, often used interchangeably are actually not the same.
A logo is just a mark that visually identifies a brand. It can be a graphic image, the typographical representation of the brand or a combination of both.
A visual identity is a broader concept that encompases all of the visual elements that make up the look and feel of a brand. It includes the logo, the colour palette, the fonts, image style, layouts and any other graphic element supporting the brand (business cards, packaging etc). All of these elements are outlined in a brand style guide.
Our process is very collaborative, and when working on your branding, we provide you with 2 design concepts for you to choose, and up to 3 rounds of revisions on your chosen one.
Each round of revisions refers to you providing with a set of limitless feedback (doesn’t matter if you give us 1 or 20 points of feedback), and us actioning this feedback and presenting the revised concept back to you.
Most of our clients don’t use them all up, but they are there in case you need them.